AI That Works. Control You Keep.
Let Milo handle every customer conversation automatically while you monitor, guide, and take over from one powerful dashboard. Built for restaurants, salons, and retail.
Simple for you. Seamless for customers.
Three steps that put AI to work while keeping every decision in your hands.
Milo Answers the Call
Milo picks up every inbound call instantly — 24/7, with a natural, human-like voice. No hold music, no missed calls, no frustrated customers.
✦ < 2s pickup timeYou Monitor in Real Time
Watch every conversation live from your Wavelength dashboard. See Milo's confidence score, read the full thread, and understand exactly what's happening.
✦ Live conversation viewTake Control Anytime
Not happy with Milo's response? Step in instantly. Edit a reply, send your own message, or fully take over — all with one click.
✦ One-click interventionYou're always on the line, even when Milo is talking.
Wavelength gives you a live window into every call Milo handles. See confidence scores, review what Milo is about to say, or get patched in instantly — without the customer ever noticing the difference.
Yes! We have three gluten-free pasta dishes. Our most popular is the GF penne arrabbiata. Would you like to hear about all three?
Milo knows your business.
Industry-specific templates and intelligent context — so Milo sounds like it's been working for you for years.
Restaurants
Milo answers every call — reservations, menu questions, hours, special requests — and sends orders straight into Square or Toast in real time.
- Plug-and-play Toast POS integration
- Plug-and-play Square ordering
- Phone orders for pickup or delivery
- Live menu sync
Requires a Square Plus or Square Premium subscription.
Salons & Spas
Milo answers every call and books appointments in real time — 24/7, even when the salon is closed and the phone would otherwise go to voicemail.
- Appointment booking over the phone
- Service & pricing questions
- Rescheduling & cancellations
- After-hours call coverage
Retail Shops
Milo answers every call — product questions, order status, returns, hours — so your team can focus on customers in front of them.
- Product availability & specs
- Order status over the phone
- Return & exchange guidance
- Store hours & location
Don't see your industry? Talk to us! Milo can be customized for any business.
Your operations center, always open.
One place to see every conversation, every escalation, and every opportunity — in real time.
Active Calls
5 calls · 3 handled by Milo
Calling about gluten-free menu options
Needs to reschedule appointment — transferred
Order issue — requested human review
Asked about weekend hours
Added a guest to reservation — resolved
Amy L. is asking about a refund. Milo requested human review.
What adding Milo actually looks like.
These are projections and estimates based on industry data for small service businesses — not claims. Every business is different, and we'll let your results speak for themselves.
Ready to put Milo to work?
Start your free 14-day trial. No credit card required. Milo is up and running in under 20 minutes.