Simple to set up. Powerful to run.
Milo is a plug-and-play AI phone receptionist built for small service businesses. No technical setup. No templates to configure. Connect your number, tell Milo about your business, and go live.
Everything below is live and working today. We're always building more, and we'll be honest about what's still coming.
A real AI voice agent that answers every call — naturally, instantly, and around the clock.
Natural Voice Conversations
Milo speaks conversationally on every call. No press-1 menus. No robotic prompts. Callers talk like they would to a real person.
Answers in Under 2 Seconds
Every inbound call is picked up almost instantly — no hold music, no missed calls, no matter the time of day.
Always On, Zero Downtime
After hours, weekends, and your busiest rushes — Milo is always there. You'll never lose a customer to a missed call again.
Smart Escalation
When Milo isn't confident or a caller asks to speak with someone, it flags the call immediately so you can step in.
AI Confidence Scoring
Every response comes with a live confidence percentage. Set your own threshold — below it, Milo automatically escalates.
Guided by Your Instructions
Write a system prompt that tells Milo exactly how to represent your business — tone, topics, and boundaries are all yours to define.
You stay in charge. Milo handles the calls — you monitor, guide, and take over whenever you need to.
Live Monitoring Dashboard
Watch every active conversation unfold in real time. See what Milo is saying and how the call is going — from anywhere.
One-Click Human Takeover
Jump into any call with one click. The caller is transferred to you seamlessly — no disruption, no awkward handoff.
Full Call Transcripts
Every conversation is transcribed and saved. Review what was said, when, and how it was handled — long after the call ends.
Custom Agent Identity
Give your AI a name and personality. Callers can know it as 'Alex at Maple Street Salon' — fully branded to your business.
Call Analytics
Track call volume, escalation rate, and automation rate from your dashboard. Understand what's working at a glance.
Plug-and-Play Setup
No developers, no complicated configuration. Follow the guided setup, connect your phone number, and Milo is live — typically in under 20 minutes.
Plug-and-play OAuth connections for the POS systems your business already runs on. Milo books appointments, takes phone orders, and submits them straight into your POS in real time.
Requires a Square Plus or Square Premium subscription.
Real-Time Appointment Booking
Milo checks your live Square calendar and books appointments during the call. Slots are confirmed in real time — no double-booking.
Restaurant Order Handling
Milo takes food orders by phone, captures pickup or delivery details, and sends secure Square payment links when needed.
Availability Checking
Callers say 'I'd like to come in Thursday afternoon' and Milo finds a real open slot in Square and books it on the spot.
Customer Recognition
Milo looks up callers in your POS customer database to personalize the conversation and pre-fill order details.
Secure OAuth Connection
Connect with one click using the official OAuth flow. Credentials are never stored — only a secure, encrypted token.
Pick Your POS at Onboarding
Tell Milo whether you're a salon, restaurant, or retail business — then choose your POS. The right tools light up automatically.
What's next on the roadmap
We're building Milo one solid feature at a time. These are in active development — no smoke and mirrors.
Custom Brand Voice
SoonWant Milo to sound like a specific person or character? We'll work with you to build a custom voice that's uniquely yours.
Interested? Contact us →CRM Sync
SoonPush calls, contacts, and outcomes directly into HubSpot or Salesforce.
SMS Follow-Ups
SoonMilo sends a confirmation text after every booking, automatically.
Advanced Reporting
SoonWeekly summaries, trend reports, and exportable call data delivered to your inbox.
Multi-Location Support
SoonManage multiple business locations under one account with separate configurations.
More Integrations
SoonWe're actively expanding the list. If you need a specific tool, let us know.
Ready to stop missing calls?
Start your 14-day free trial and have Milo live on your phone line today. No credit card needed to get started.
Questions? Reach us at support@wavelength-us.com
Get Started Free — 14 Days