Simple pricing. Serious results.
Start free. Upgrade when you're ready. Every plan includes the full Milo experience.
Starter
Perfect for small businesses just getting started with AI-powered customer support.
- 500 Milo conversations/month
- 1 phone line
- Real-time monitoring dashboard
- Human takeover
- AI confidence scoring
- Basic analytics
- Email support
- Multiple phone lines
- Custom brand voice
- CRM integrations
- Priority support
- Dedicated success manager
Growth
For growing businesses ready to automate across multiple phone lines and unlock deeper insights.
- 2,500 Milo conversations/month
- 3 phone lines
- Real-time monitoring dashboard
- Human takeover
- AI confidence scoring
- Advanced analytics & reporting
- Priority email & chat support
- Multiple phone lines
- Custom brand voice
- CRM integrations (HubSpot, Salesforce)
- Priority support
- Dedicated success manager
Pro
For established businesses with high conversation volume and enterprise-grade needs.
- Unlimited Milo conversations
- Unlimited phone lines
- Real-time monitoring dashboard
- Human takeover
- AI confidence scoring
- Enterprise analytics & custom reports
- 24/7 priority support
- Multiple phone lines
- Custom brand voice
- All CRM & payment integrations
- SLA guarantee
- Dedicated success manager
All plans include a 14-day free trial · No credit card required · Cancel anytime
Frequently asked questions
Everything you need to know about Wavelength pricing.
What counts as a conversation?
A conversation is a single customer interaction session — from the first message until it's resolved. Whether it's 2 messages or 20, it counts as one conversation.
Can I really take over from Milo at any time?
Yes — every plan includes full human takeover. Click one button from the dashboard and you're instantly in the conversation. Milo steps aside gracefully.
What happens if I go over my conversation limit?
You'll get a notification when you approach your limit. You can upgrade, or we'll pause new conversations temporarily — your existing conversations continue uninterrupted.
How long does setup take?
Most businesses are live in under 20 minutes. Our onboarding wizard guides you through connecting your phone lines, setting Milo's personality, and running a test call.
Do customers know they're talking to AI?
That's entirely your choice. You can configure Milo to be transparent about being an assistant, or operate quietly as your digital team. Many businesses prefer a natural approach.
Is there a free trial?
Yes — every plan comes with a 14-day free trial. No credit card required. Full access to all features on your chosen plan.
Still have questions?
Talk to our team →